Quick Answers to Your Questions

Have a question? Here are some common concerns about air conditioning installation, maintenance, and repairs.

What types of air conditioning systems do you install?

Choosing the right air conditioner depends on factors like the size of your space, the number of rooms, insulation, and your cooling/heating needs. Our team offers free consultations to assess your space and recommend the best solution for efficiency and comfort. We’ll help you select the ideal system for your budget and lifestyle.

We specialise in installing a variety of air conditioning systems to suit your needs, including split systems, ducted systems, reverse cycle air conditioners, and multi-head split systems. Our expert team will help you choose the right solution based on the size of your space, your budget, and your specific comfort requirements.

Yes! We offer comprehensive air conditioning maintenance services for all brands and models. Regular maintenance is essential to ensure your system runs efficiently and lasts longer. We provide annual check-ups that include cleaning filters, checking refrigerant levels, inspecting components, and making sure everything is running smoothly.

We recommend servicing your air conditioning unit at least once a year—ideally before the peak summer or winter seasons. Regular maintenance ensures that your system runs efficiently, reduces energy costs, and prevents costly repairs down the line.

If your air conditioner isn’t working properly, first check the basics: ensure it’s powered on, the thermostat is set correctly, and the filters are clean. If the issue persists, we recommend calling our team for a professional inspection and repair. We’ll diagnose the issue and provide an affordable solution as quickly as possible.

Yes, we offer 24/7 emergency repair services for residential and commercial customers. If your air conditioner breaks down unexpectedly, especially during extreme weather, we’ll dispatch a technician to resolve the issue as quickly as possible.

The cost of installation varies based on factors like the type of system, the size of your space, and the complexity of the installation. We provide free, no-obligation quotes to give you a clear idea of the cost before we begin any work. Our team will work with you to find the most cost-effective solution for your needs.

To keep your air conditioner running efficiently, you should:

  • Clean or replace filters every 1-3 months, depending on usage
  • Check the thermostat settings to ensure they are accurate
  • Inspect the unit for debris around the outdoor condenser
  • Clean the coils and clear any obstructions from vents or ducts

For more thorough maintenance, consider scheduling an annual service with our team.

On average, a well-maintained air conditioning system can last between 10-15 years. Regular maintenance and timely repairs can extend the life of your unit. However, if your system is frequently breaking down or no longer providing adequate cooling or heating, it may be time to consider a replacement.

Unusual noises, such as grinding, rattling, or hissing, can indicate a problem with your system. These issues may include:

  • A dirty or clogged filter
  • A loose or worn-out fan or part
  • Refrigerant leaks

If your unit is making strange noises, it’s best to call a technician for an inspection to prevent further damage.

Yes, modern air conditioners, especially reverse cycle systems and air purifiers, can help improve indoor air quality by filtering out dust, allergens, and pollutants. If you’re concerned about air quality, we offer systems that are specifically designed to enhance comfort while improving air purity.

For optimal comfort and energy efficiency, we recommend setting your air conditioner to around 22-24°C (72-75°F) in summer and 18-21°C (64-70°F) in winter. Avoid setting the temperature too low or high, as extreme settings can lead to higher energy bills.

Yes, we provide commercial air conditioning solutions tailored to businesses of all sizes. Whether you need a single unit for a small office or a large-scale system for a commercial building, we can design, install, and maintain the ideal system to suit your business needs.

If your air conditioner is running but not cooling effectively, check the following:

  • Is the air filter clogged? Dirty filters can restrict airflow
  • Is the thermostat set correctly? Ensure it’s set to a cool temperature
  • Is there sufficient airflow? Clear any obstructions around the vents or condenser unit

If these steps don’t resolve the issue, we recommend scheduling a professional inspection.

Yes, all of our installations and repairs come with a warranty. The specifics of the warranty may vary depending on the type of service and the manufacturer of the system. Be sure to ask about the warranty details when booking your service, and we’ll provide full documentation.

To improve the efficiency of your air conditioner, you can:

  • Regularly clean or replace the filters
  • Keep windows and doors closed when the air conditioner is running
  • Schedule regular maintenance to keep your system in top condition
  • Install a programmable thermostat to adjust settings based on your schedule

Ensure your home is well insulated to reduce the workload on your system.

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